Your child had had an accident. Not serious; everyone was physically fine, but the car wasn't going anywhere, and you needed to call breakdown cover.
You called the first number. Explained everything. They asked for your membership number. You didn't have it. You said you'd call back.
You called back. Got through to someone new. Explained everything again. They asked for the car's location. You gave it. They put you on hold. The call dropped.
Third call. Different number. Explained everything. Put on hold again. Your child was watching from the passenger seat.
You were aware, sharply and uncomfortably aware, that the struggle wasn't with the breakdown companies. It was with holding all the pieces of the situation in your head at once, long enough to move from one step to the next without losing the thread.
Four calls. Four complete explanations. One situation that should have taken one.
see it all doesn't fix the call that drops. But it keeps the context visible on screen: the reference numbers, what you've already tried, where you got to; so the next call starts where the last one left off, not from the beginning.
Placeholder, replace with final copy before launch.